Postage charges

FREE DELIVERY OVER £25!

We use Paypal and Stripe for all our sales. When you purchase from this site you will be directed to a payment page where you can use the normal

Credit/Debit cards with Stripe or Paypal (or through Paypal themselves if you have an account with them).

 

• Shipping in the UK -all purchases under £25 will be subject to £2.99 p&p and for purchases over £25 shipping (2nd Class) is free.

• For 1st Class post (usually next day but not guaranteed) all orders will cost £3.50. Please note that these orders must be received before 2pm.

• To receive your order by 'Signed For' post (next day delivery) all orders will cost £5. Please note that these orders must be received before 2pm.

 

Shipping for Mainland Europe - All purchases under £25 will be charged at £5.90. Purchases over £25 will be charged at £3.50

Shipping for all other countries will be charged at £7.90 for purchases under £25. Purchases over £25 will be charged at £5.50

 

UK 2nd Class deliveries should take no more than 3 days. Mainland Europe no more than 7 days and all other Countries no more than 10 days.

Betty Hula Products

  1. All Betty Hula products are produced in the UK and are in accordance with all EU legislation in reference to the production and retail of skincare products

  2. Betty Hula products are produced utilising natural ingredients. Where possible Betty Hula sources and fairly traded and organic ingredients.

  3. All Betty Hula products are dermatologically tested.

  4. At no point are Betty Hula products or ingredients tested on Animals.

  5. Betty Hula products do not contain any of the following; No sodium laurel sulphate, parabens, DEAs, MEAs, TEAs, GMOs, petro-chemicals

t&cs

Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.bettyhula.co.uk (the “Site”).

 

PERSONAL INFORMATION WE COLLECT

 

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

 

We collect Device Information using the following technologies:

 

    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

 

    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

 

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit/debit card numbers, email address, and phone number.  We refer to this information as “Order Information.”

 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

 

HOW DO WE USE YOUR PERSONAL INFORMATION?

 

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

 

SHARING YOUR PERSONAL INFORMATION

 

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Wix to power our online store. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information on our website.

 

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. 

 

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at bettyhula@bettyhula.co.uk or by mail using the details provided below:

 

Betty @ Bullace House, Thruscross, West End,, Harrogate, C, HG3 4AZ, United Kingdom

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© 2019 Betty Hula 

Betty Hula is a trading style of Tractor Creative Ltd. Company No. 6409377 Registered in England. Bullace House. West End. Harrogate. HG3 4AZ +44 (0) 1943 880296